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Terms & Conditions

 

Effective Date: 15 July 2025
Store Name: oqasa.org
Location: Pakistan
Website: www.oqasa.org

Welcome to OQASA Store! By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before placing any order.

1. General Terms

  • You must be 18 years or older to use this website.

  • We may update these terms at any time. Continued use implies your acceptance.

  • All content on this site is the property of OQASA Store or its content providers.

2. Products and Pricing

  • We offer physical books and digital products (eBooks, PDFs).

  • Prices are listed in Pakistani Rupees (PKR) and include applicable taxes.

  • We strive for accuracy but cannot guarantee product descriptions are error-free.

3. Orders and Payment

  • Payment options:

    • Cash on Delivery (COD – for physical books only)

    • Bank Transfer

    • EasyPaisa / JazzCash

    • Credit/Debit Cards (if available)

  • Orders are confirmed after payment or COD verification.

4. Shipping and Delivery

  • We ship across Pakistan via trusted courier partners.

  • Order processing: 2–4 business days

  • Delivery time: 3–7 business days

  • Shipping charges apply and are calculated at checkout.

5. Digital Downloads

  • Access to eBooks and PDFs is provided via secure download links.

  • Files are non-transferable and may be watermarked.

  • Sharing or unauthorized distribution is strictly prohibited.

6. Returns and Refunds

  • Physical books:

    • Return within 7 days if damaged or incorrect.

    • Must be unused and in original condition.

    • Shipping fees are non-refundable unless the error is ours.

  • Digital products:

    • No refunds, unless files are defective or inaccessible.

7. Wholesale & Bulk Orders

  • Special pricing is available for schools, libraries, and resellers.

  • Contact us for wholesale deals.

8. Intellectual Property

  • All website content is protected by copyright laws.

  • You may not reuse or republish any material without permission.

9. Privacy Policy

  • Your personal data is secure and only used for order fulfillment and communication.

  • We do not share your information with third parties without consent.

  • Read our full [Privacy Policy].

10. Limitation of Liability

  • We are not liable for indirect damages due to shipping delays, misuse, or site errors.

  • Our total liability is limited to the price of your purchased item.

11. Governing Law

These terms are governed by the laws of the Islamic Republic of Pakistan.
Disputes will be handled in the courts of Rawalpindi.

12. Contact Us

For any questions or support, contact us at:
📧 Email: rizwanoqasa@gmail.com
📞 WhatsApp / Call: 03325152261
📍 Address: Alvi House , Ali Street Lane# 3 near Gelani Mart Nawababad Taxila District Rawalpindi.